Warranty – IBC Technologies Inc. Canada

Warranty

IBC Product Warranty

Boiler Warranty Registration

Prime Product Warranty - Extended Cover

Prime Warranty Inc. (“Prime”) offer a valuable tool to extend and enhance the standard warranty cover offered by IBC. Their range of aftermarket, comprehensive boiler warranties has ensured that protecting your boiler has never been easier.

Please note that Prime is a separate, third party warranty provider. Clicking one of the links below will redirect you to Prime’s website.

To get more information on extended warranties, labor allowances, claims, etc. please complete the Dealer/Installer sign up form below to register with Prime.

PRIME Extended Warranty

PRIME Extended Warranty - Dealer Sign Up

Questions?

Our Customer Service team is here to answer all your questions and provide technical advice, if that’s what you need. You can call us at 1844-HEAT-IBC on Monday – Friday between 8:00AM-4:30PM.

If you need to contact us outside office hours, please send us an Email with your question to: sales@ibcboiler.com, and a member of our team will get back to you as soon as possible.

Tech Talk

Read the IBC Updates

Questions?

Our customer service team is here to answer all your questions and provide technical advice, if that’s what you need. You can call us at 1-844-HEAT-IBC, Monday – Friday between 8:00am-4:30pm PST.

If you need to contact us outside office hours, complete the form in this section or send an email with your question or comments to: info@ibcboiler.com, and a member of our team will get back to you as soon as possible.

For PO or parts queries email ibc.canada@rheem.com

For Technical queries email technicalsupport@ibcboiler.com