A manufacturer of High Efficiency condensing boilers, IBC have been at the forefront of innovative boiler design for over 25 years.

Our continued growth, in terms of market share, sales and production capacity, is a testament to the quality and reliability of our heating products. This expansion means we are always looking for like-minded people to join our successful team of dedicated professionals in the areas of: manufacturing, sales, marketing, technical support, software design and engineering.

For more information about job opportunities at IBC Canada please contact HR at 604-877-0277 or emailing:

“Working for IBC is rewarding in many ways. I feel like a valued employee where I have the full support of my supervisor”

Kimberly Perez

“I have seen so much growth since I joined the company. IBC are always evolving to meet the demands of the industry while placing an emphasis on and facilitating our professional growth. I cannot wait to see what great things the future has in store.”

Jameshia Bryant
Posted: June 7th 2021

Job Title: Customer Service - Order Entry (Burnaby, British Columbia)

Position Summary:

We are looking for a highly motivated customer service – order entry clerk, who can look after our growing business volume. The role is expected to handle high volume of orders with high degree of accuracy and professionally respond to customer inquiries on order status, shipment information, and inventory level. Time management and multi-tasking are the key to succeed in this role.


  • Enter sales orders accurately and efficiently on a timely basis
  • Support Accounts Receivable on invoicing
  • Match and file invoices and other documents as required
  • Answer and transfer incoming calls and greeting guests in a warm and professional manner
  • Respond to external and internal inquiries regards to order status and inventory level
  • Support month end close and meet sales cut off timeline
  • Other administrative tasks as needed


  •  Positive and personable, and works well in a team environment
  • Strong attention to detail
  • Strong verbal and written communication
  •  Strong computer skills, with comprehensive knowledge of Microsoft Office programs
  • Ability to multi-task
  • Ability to work under pressure and with tight timeline
  • Customer service or office experience an asset
  • Experience in Accounts Receivable or Accounts Payable would be an asset, but not required


 Competitive Salary – TBD based on experience

Benefits –RRSP Match Program, Extended Health and Dental after probation 

Company highly supports personal development of our employee. We offer education support to qualified employee.


Please send your resume and cover letter to with “Customer Service- Order Entry” in the subject line.