Product Warranty Registration
NOTICE: Discontinuation of Product Registration
At IBC your satisfaction and convenience are our highest priorities. As part of our ongoing commitment to providing you with the best possible service, we are thrilled to announce that, effective immediately, product registration is no longer required. We deeply value your loyalty and trust in our products, and this change is designed to make your experience with us even more seamless and enjoyable. You will continue to receive the same exceptional support and warranty coverage without the need for any additional steps. Thank you for being a part of our IBC family.
If you have any warranty questions please contact your IBC representative, call 1-844-HEAT IBC or email technicalsupport@ibcboiler.com.
Questions?
Our Customer Service team is here to answer all your questions and provide technical advice, if that’s what you need. You can call us at 1844-HEAT-IBC on Monday – Friday between 8:00AM-4:30PM.
If you need to contact us outside office hours, please send us an Email with your question to: sales@ibcboiler.com, and a member of our team will get back to you as soon as possible.
Read the IBC Updates
Questions?
Our customer service team is here to answer all your questions and provide technical advice, if that’s what you need. You can call us at 1-844-HEAT-IBC, Monday – Friday between 8:00am-4:30pm PST.
If you need to contact us outside office hours, complete the form in this section or send an email with your question or comments to: info@ibcboiler.com, and a member of our team will get back to you as soon as possible.
For PO or parts queries email ibc.canada@rheem.com
For Technical queries email technicalsupport@ibcboiler.com
PORTAL
8015 North Fraser Way
Burnaby, BC V5J 5M8
Tel: 604-877-0277
Fax: 604-877-0295
125 Edgeware Road, Unit 1,
Brampton, ON L6Y 0P5
Tel: 604-877-0277
Fax: 604-877-0295
121 Walter A Gaines Way
Lawnside, NJ 08045
Tel: 856-887-0544
Fax: 856-735-5584
4507 South Taylor Drive
Sheboygan, WI 53081
Tel: 920-783-8340
Fax: 920-783-8339