HC 33-160 & DC 33-160 – Heat Exchanger Gasket Upgrade Program Download printable PDF notice here It has come to our attention that a small number of HC 33-160 & DC 33-160 series boilers, manufactured before November 2016, have experienced a heat exchanger gasket failure. The gasket seals the heat exchanger to the heat exchanger […]
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Questions?
Our customer service team is here to answer all your questions and provide technical advice, if that’s what you need. You can call us at 1-844-HEAT-IBC, Monday – Friday between 8:00am-4:30pm PST.
If you need to contact us outside office hours, complete the form in this section or send an email with your question or comments to: info@ibcboiler.com, and a member of our team will get back to you as soon as possible.
For PO or parts queries email ibc.canada@rheem.com
For Technical queries email technicalsupport@ibcboiler.com
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